How can I make a request?
How can I buy the chocolates or place an order?
You can visit us at any of our two stores and choose your chocolates directly or, if you want us to send you the chocolates, write us a message to our WhatsApp at +506-8446-8333 and we will gladly help you process your order.
We ship to most of the GAM for an additional cost.
Remember that the flavors of our chocolates vary from week to week, so if you are going to place an order, you can check for those that are available at the time of purchase; We will gladly send you the complete list!
Do you work through delivery platforms?
Platforms like Uber, Pedidos Ya or others.
By working exclusively with real chocolate, our chocolates tend to be more susceptible to sudden changes in temperature and humidity; it is because of that we handle a personalized delivery service with which we can ensure the quality of our products once they reach the hands of our customers. In other words, We do not work directly with delivery platforms.
If you want a same day order, the ideal is to check the availability since our delivery person usually leaves at around noon with his order route for the day, otherwise, the order will be scheduled for the next day or when the client so requires.
If waiting isn't your thing, you can send an Uber Flash or private messenger to pick up your order, however, the quality guarantee ends at the moment in which the chocolates are in the possession of this third person; however, we will give her all the guidelines for her optimal care.
How should I take care of my Bonbons?
In order for your chocolates to remain perfect, you must…
• Avoid tipping the box in which they come so that they do not scratch or hurt.
• Try to keep them at a temperature below 25°C and in a dry place.
• If you are not going to consume them immediately, you can put them in the fridge in an airtight container to prevent transfer of odors or excessive moisture.
• If you have refrigerated them, be sure to take them out about 15 minutes before, at room temperature, to prevent them from being very hard from the cold.
• Our chocolates are made fresh every week, despite their useful life at room temperature (less than 25°C) it is 4 to 6 weeks, in the refrigerator it is twice as long.
